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How to restore when wrong passcode disables your iPod Touch or iPhone

Wednesday, January 7, 2009  |  161 comments
As you know iPhone and iPod touch allow you to set a passcode to be entered when powered on or when the wake button is pressed. And when you enter the wrong passcode you'll see a screen that says "Wrong Passcode, try again." If you enter the wrong passcode too many times, you'll see a message that says "iPod is disabled" and to try again late. The screen on the iPhone will read as "iPhone is disabled."

If you repeatedly enter the wrong passcode, iPhone or iPod touch will be disabled for longer intervals, before you can try again. After too many unsuccessful attempts, you won't be able to try again until you connect to the computer you normally sync with. Show me more...

Note that starting with iPhone 2.1 software, there is a setting to cause the device to erase itself after 10 consecutive incorrect password attempts. This setting is off by default. It can be turned on by tapping Settings > General > Passcode Lock after you enter a correct passcode.

If you cannot remember the passcode, you will need to restore your device on the computer that was used to originally sync the iPhone or iPod touch so that you can reset your passcode and resync the data from the device (or restore from a backup).

If you restore on a different computer that was never synced to the iPhone or iPod touch, you will be able to unlock the device for use and remove the passcode but your data will not be present.

Restoring your iPhone or iPod touch

Restoring your device will erase all data from your iPhone or iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPhone or iPod touch settings are restored to their factory condition.

Whenever you restore your iPhone or iPod touch, Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync. If you have movie rentals on the device that you haven't finished watching, restoring using iTunes will delete the movie rental and will not be recoverable.

Use the following steps to restore your iPhone or iPod touch:
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your iPhone or iPod touch to your computer.
  3. Select your iPhone or iPod touch when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your iPhone or iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
  7. Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your phone).
  8. Once the restore process has completed the iPhone or iPod touch restarts and displays the Apple logo while starting up. NOTE:For the iPhone only, after a restore, the iPhone displays the "Connect to Activate" screen. During this period you must continue to keep your device connected to complete activation and make sure you are connected to the internet.
  9. The final step is to restore your iPhone or iPod touch from a previous backup. So on the setup screen select the back up you want for your iPhone or iPod touch and select the Continue button in order to complete your device's restoration.

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161 Comments:
  • At January 27, 2009 at 7:29 PM, Anonymous Anonymous said…

    what if my ipod touch does not show in i tunes at all? i tried to restore it but it keeps giving me the same screen "iPod is disabled". Can anyone help me please? Thanks!  

  • At January 28, 2009 at 2:23 PM, Anonymous Anonymous said…

    i have the same problem, so any help would be great as my little un got hold of it whilst i was at work...  

  • At January 28, 2009 at 3:55 PM, Anonymous Anonymous said…

    Try these options specified at the Apple support site:
    iPod touch not recognized in iTunes for Windows or Mac

    Let us know if this works.  

  • At January 28, 2009 at 4:44 PM, Anonymous Anonymous said…

    can anyone help me please....i recently recovered my ipod touch...it was stolen but i was luck enough to get it back....the problem i have now with it is that it is locked. whoever stole it must have put a different password and now it says the it is disabled. when i plug it in into my laptop i get the following message: "iPod cannot connect to iTunes because it has a passcode..." i tried to restore it but not even that worked....then i called apple and the representative told me that i would need to send it in and there would be a charge since it is not covered anymore. i would like try to fix it myself before i send it in and spend additional money on it. if anyone can help me please let me know....thank you  

  • At February 4, 2009 at 12:20 PM, Anonymous Anonymous said…

    ok people i`ve sussed it, turn your touch off and disconnect lead from pc/laptop, then when you go to reconnect the cable keep your finger on the button at the bottom and connect this will then ask you if you want to restore your ipod touch, hope this helps  

  • At February 18, 2009 at 4:11 PM, Anonymous Anonymous said…

    Oh my who ever posted the feb 4 log ur a genius!
    thank you sooo much  

  • At February 28, 2009 at 8:56 PM, Anonymous Anonymous said…

    Good Job that totally worked!!!!  

  • At March 14, 2009 at 8:33 AM, OpenID Train said…

    Dude You a FREAKING GENIUS whoever posted that feb. 4 tip. Thanx so much  

  • At March 20, 2009 at 3:49 AM, Anonymous Anonymous said…

    Thanks dude what you said really did work .for who posted on Feb 4th your good  

  • At March 21, 2009 at 5:46 PM, Anonymous Anonymous said…

    i have no idea how to fix it!i so sad.i waited for my friend to come and help me,but he's not here yet.i just wish it would work, but the info is not helping at all.somebody please help me.  

  • At March 21, 2009 at 9:29 PM, Anonymous Anonymous said…

    yeah,hi again.now i finally got it to working thanks to my friend and me.you kind of help.but it not useful and a lot.  

  • At March 23, 2009 at 3:14 PM, Anonymous Anonymous said…

    Feb. 4th post, it works on iPhone also  

  • At April 8, 2009 at 6:56 AM, Anonymous Anonymous said…

    what if you have typed in the correct passcode and it still gives that wrong passcode error? It now wants me to wait for an hour. but after 5 tries (with correct passcode) i doubt it still will accept the passcode. is there anything to do but reset it all?  

  • At May 3, 2009 at 6:22 PM, Anonymous Anonymous said…

    well my ipod touch is saying diabled and to connect to itunes but when i try to connect it my computer ssays that i need to put in the passcode,but i dont know the passcode. HELP ME !!  

  • At May 4, 2009 at 7:03 AM, Anonymous Anonymous said…

    You might want to try the fix (in comments) provided on Feb 4th above.  

  • At May 21, 2009 at 8:33 PM, Blogger Mica said…

    can someone help me? My touch doesn't wanna open because i forgot my passcode. i tried to restore it but it still asks me for my passcode which i forgot. PLEASE HELP ME. As i was reading your comments i passed by the Feb 4 comment but i didn't get it please help.  

  • At July 14, 2009 at 10:19 PM, Anonymous Anonymous said…

    wooahhhh feb 4 ty cuz my ipod said i need to connect to itunes and i tried and itunes said it needed a passcode lmao it broke kinda but thank you
    THIS IS HOW TO FIX IT
    At February 4, 2009 12:20 PM, Anonymous Anonymous said…

    ok people i`ve sussed it, turn your touch off and disconnect lead from pc/laptop, then when you go to reconnect the cable keep your finger on the button at the bottom and connect this will then ask you if you want to restore your ipod touch, hope this helps  

  • At August 2, 2009 at 4:21 AM, Anonymous Anonymous said…

    i f'n love you guys i just bought a itouch from someone and he didnt know the passcode. this helped alot. i bet my itouch was stolen haha  

  • At August 26, 2009 at 7:28 PM, Blogger Landry said…

    thanks you are amazing lol  

  • At September 19, 2009 at 9:26 PM, Anonymous Anonymous said…

    ok i have an iphone that is disabled and i dont have the original sync computer anymore. now what do i do to unlock it. i dont know my passcode either so am i fucked or can someone help me. Email halloffame22@yahoo.com  

  • At October 2, 2009 at 4:39 PM, Anonymous Anonymous said…

    I have tried numerous times to do exactly what the person said on Feb 4 to restore it, but that's not still working. I need HELP, it's frustrating me so bad I just want to toss it across the room. I no longer have the option of entering in a passcode anymore, and I still have the message of disabled on the touch, and enter passcode on iTunes. Someone help me please!!!!  

  • At October 2, 2009 at 7:04 PM, Anonymous Jack said…

    Try this to restore your ipod touch.

    Turn your ipod touch off and disconnect lead from pc/laptop, then when you go to reconnect the cable, keep your finger on the button at the bottom and then connect. You should now be asked to restore your ipod touch. Let us know if this helps.  

  • At October 12, 2009 at 7:20 PM, Anonymous Anonymous said…

    i tryed to restoe my ipod and i did nothing. ugh. i hate this i should just throw it out and get a brand new one. and not put a password in at all.  

  • At October 27, 2009 at 8:20 PM, Anonymous Anonymous said…

    omg that work really at first i didnt get it but yea it uper easy thanks sooo muchhh i love you jaja jk  

  • At November 4, 2009 at 6:43 PM, Anonymous Anonymous said…

    I have tried this about 50 times, holding the bottom button down and linking the cord, holding it until it turns on... but when the screen comes back up, it buzzes and still comes up as disabled, and I get a message on Itunes could not connect, need to enter passcode on keypad, but the keypad has locked me out for good. This is so darn frustrating. Computers suck!!!  

  • At December 24, 2009 at 3:59 PM, Anonymous Anonymous said…

    omg febuary 4th ! your amazing!  

  • At January 13, 2010 at 11:09 AM, Blogger Aesha said…

    I have an iphone 3GS that I forgot the passcode to. I was able to restore and went through the back up process. When I restore it I am able to get in it with no problem but when I download what I had backed up the passcode comes back on. When I restore it and start over as a new phone it has none of my contacts or calendar info which I desperately must keep. How do I restore, download the info that was backed up with out the passcode that I don't know coming back into play? Does anyone know?  

  • At January 16, 2010 at 12:30 PM, Anonymous Anonymous said…

    ok i bought i touch it is locked (passcode) and i dont have the original synced pc. I have tried all the different combos of trying to restore i get to the connect itunes icons on the screen but at my pc it says found new hardware install the drivers disc that came with usb device AAAAAAAAAAARRRRRRRRGGGGGGHHHHHHH its driving me mental been at it for 7 hours now please someone help me im begging now  

  • At January 22, 2010 at 12:40 AM, Anonymous Anonymous said…

    ahhh feb 4th! youre a lifesaver!

    and i know all you people must be so frustrated who say its not working. the trick is NOT to turn the ipod back on.

    when youre going to plug in the cable make sure it is off. and DO NOT turn back on. just hold down the bottom button while the ipod is still off and plug in. there will be a pop up box that will ask you if you want to restore your ipod.

    and btw make sure itunes is open too.  

  • At February 1, 2010 at 7:32 PM, Anonymous Anonymous said…

    well smarty pants people... these are all the same ideas and it doesn't work, i placed my ipod in recovery mode and selected restore on itunes, however it starts to restore the ipod, then a message pops up and says that it cannot restore through itunes until the passcode is entered into ipod, which obviously can't be done in recovery mode, or while it is disabled for like 40 years. The apple site says it should work on any computer, as the computer I last synced it with crashed. At this point I would love it if I could just wipe it clean, I wouldn't even care if I had to buy all my songs/videos over as long as I could use it. I talked with the retail store and they said it would cost $150 for them to fix it... at that price I might as well go buy a new one. Has anyone ever had the above trick not work to restore back to factory settings and erase the damn passcode... I haven't been able to use my ipod in a few months.  

  • At March 5, 2010 at 9:40 AM, Anonymous Anonymous said…

    Feb 4, 2009 how to fix. Fucking genius!!!...  

  • At March 15, 2010 at 9:40 PM, Anonymous Anonymous said…

    my ipod totaly doesnt work.it doesnt even turn on .what do i do??i entered th password wrong  

  • At March 16, 2010 at 9:08 AM, Blogger frootloop88 said…

    holy crap! thanks so much, i agree you are a genius ""At February 4, 2009 12:20 PM, Anonymous said…""  

  • At March 23, 2010 at 6:38 PM, Anonymous Anonymous said…

    feb 4 your a life saver worked on first try.  

  • At April 4, 2010 at 3:57 AM, Anonymous Anonymous said…

    february the 4th thank you thank you i love you lol  

  • At April 6, 2010 at 10:41 PM, Anonymous Anonymous said…

    Hook your iPod to your pc go Tony computer find iPod click on it go to file named locked and rename it unlocked copy file to notepad and delete contents then save file. Eject iPod and TaDa your passcode can be reset - your iPod works !!!!  

  • At April 10, 2010 at 8:37 AM, Anonymous Anonymous said…

    it doesnt work when you restore it. what can i do?  

  • At May 5, 2010 at 7:24 AM, Anonymous Anonymous said…

    dude.. how come mine doesnt go so smooth as yours.. my ipod suddenly stops during the whole process and leaves me back to asking for a passcode. and it sometimes says it has failed. what do i do?  

  • At May 5, 2010 at 7:41 AM, Anonymous Anonymous said…

    dude what do i do?!! its been 3 days now since i stupidly change my passcode and forgot what it was. and now everything i do to restore it doesnt work i go do it manually on the itunes and it stops and tells me that it has failed, i tired to download all those crappy jailbreakers being told on videos on youtube saying how jail break but im still left scratching fat stupid head. dudes what do i do?!!! i seriously need HELP!!  

  • At May 5, 2010 at 7:49 PM, Anonymous Anonymous said…

    Thanx Feb 4th. You saved me much frustration and money.  

  • At May 5, 2010 at 8:00 PM, Anonymous Anonymous said…

    Hey there May 5th...
    1. Turn off iPod
    2. Ensure you have the latest version of iTunes up and running
    3. Disconnect cord from iPod (leave the other end connected to the computer)
    4. Reconnect the cable while holding the bottom power button
    5. Once you have done this, you will see the option to restore your iPod on iTunes
    6. DONE!

    ***Sometimes seeing it in steps is easier than reading it in a paragraph*** Thanks Feb 4th  

  • At May 6, 2010 at 11:14 PM, Anonymous Anonymous said…

    hey guys. here i am again i was the one asking for help a few days ago im may 5 7:41 am. and i had just fixed my iPod touch. i found a simple way to completely erase your passcode without erasing any of your photos, music, or videos.you guys mite know this technique already but i just wanna share it if ever any one out there doesnt know it yet. what i did was i first connected my iPod to iTunes then when it was open i simply right clicked the little ipod icon on the side under "devices" then i clicked the second to the last choice saying "restore from backup" after clicking that a small window will appear (if you call it a window) saying "choose backup to restore this will restore only the calendar, settings, and contacts, not the iPod firmware." click restore and in a few minutes your iPod should restart automatically and come out in the home view.
    NOTE:
    1.this is should be done preferably to the computer you last synced on to for you to save all of the music,videos,photos you have on your iPod.
    2. i dont know if this makes a difference or anything cause when i did it with mine it wasnt in disabled mode.

    hope i helped a bit.
    oh and thanks for all those who tried to help me!! i needed it!:)  

  • At May 7, 2010 at 2:54 PM, Anonymous Anonymous said…

    will doing what feb 4th said...delete everything from my ipod??  

  • At May 12, 2010 at 5:02 PM, Anonymous Anonymous said…

    thank you soooo much feburary 4th that was really helpful!!!!  

  • At May 15, 2010 at 5:30 PM, Anonymous Anonymous said…

    none of these have worked for me =[ and now my ipod wont turn on wat do i dooo  

  • At May 22, 2010 at 5:41 PM, Anonymous Anonymous said…

    dude who posted feb 4.. THANK YOU SOOOOO MUCH..
    icould cry right now.  

  • At May 26, 2010 at 8:28 PM, Anonymous Anonymous said…

    Genius, is he who posted on Feb.4 Thanks  

  • At June 3, 2010 at 1:28 PM, Blogger Larry said…

    Thank goodness for the internet. This just worked for me also.  

  • At June 14, 2010 at 12:12 AM, Anonymous Anonymous said…

    Just so you know you can always phone apple for support. Most of he support from apple is free. If your still within the first 90 days from purchase or if you have AppleCare protection then you can pretty much phone in as many times as you want and get walked through fixing your issue. I think the option to call in for help s great because everyone you speak with is specially trained for that device.You can also go to www.apple.com/support for great FREE support articles available 24-7.The "force recovery" mode which is the mode you put you device into ( like your iPhone or iPod) when you can't get itunes to recogniZe your device. Holding the home button down while connecting the USB cable into the computer. Just an FYI
    the computer while having iTunes open on the computer. Then you get the connect
    to iTunes graphic on the device and the option o restore your device n iTunes on your computer.  

  • At June 14, 2010 at 6:33 PM, Anonymous Anonymous said…

    HEYYYY i need help FASSTTT!!!
    My I forgot the passcode and it wont let me restore on
    my computer!
    This popup comes..:
    "iTunes could not contact the iPhone software update server"
    WHAT DO I DO!!! PLEASE HELP MEE!!  

  • At June 19, 2010 at 12:35 PM, Anonymous Anonymous said…

    FEB 4 I TRIED IT AND IT DID NOT WORK HELP  

  • At June 30, 2010 at 9:12 AM, Anonymous Anonymous said…

    hey june 14th, did you change the server in the hosts file to jailbreak it? if yes, change it back to normal.  

  • At July 4, 2010 at 8:31 AM, Anonymous Anonymous said…

    Feb 4th 2009 comment got my problem fixed. Turn off the ipod and disconnect usb lead. Then, push and hold the box button at the bottom and connect the lead. iTunes will do the rest. Thanks, bro!  

  • At July 11, 2010 at 9:29 PM, Anonymous Anonymous said…

    OMG THAT GUY IS AMAZING!!!!  

  • At July 12, 2010 at 7:50 PM, Anonymous Anonymous said…

    Ok...I have been trying to restore an IPOD touch for 2 days now. Finally tried doing as the post on Feb.4th said. IT WORKED!!! I can't believe it! I was making the mistake of holding down the bottom on the top and the home button while the Ipod was plugged in. Do it exactly as the original post says and it will work! Thanks so much!  

  • At July 27, 2010 at 9:08 PM, Anonymous Anonymous said…

    hey , mine got to the restore part on itunes for the first time , but once in gets into like 3 minuts of the update it stops sayining enter the password which i cant cause iv forgotton it. what can i do please help , im phoneless  

  • At July 30, 2010 at 10:27 AM, Anonymous Anonymous said…

    Feb 4 log, thank you! you basically saved my life!!!!!  

  • At August 9, 2010 at 10:40 AM, Anonymous Anonymous said…

    i have something harder ... so i need a help
    i doing the 4feb steps and thnks for this but
    when i restore and update says << could not be restored . this device isn't eligible for the requested build>>
    so can you help me
    thanks  

  • At August 9, 2010 at 11:40 AM, Anonymous Anonymous said…

    ok i fixed update all and its ok  

  • At August 19, 2010 at 11:33 PM, Blogger Brian said…

    i have the same problem with "this device isn't eligible for the requested build"

    idk what too do  

  • At August 24, 2010 at 3:28 AM, Anonymous Anonymous said…

    how long i have to hold the bottom button? it didn't work. the messange still apear "itunes could not connect to the ipod because it is locked with a passcode..." the option to restore never apear! what do i do now?  

  • At September 4, 2010 at 10:52 AM, Anonymous Anonymous said…

    Thanks for the tip on holding down the button on powerup. Worked like a charm in allowing me to restore through iTunes.  

  • At October 20, 2010 at 3:48 PM, Anonymous Anonymous said…

    FEBRUARY 4TH!!!!!!!!  

  • At October 30, 2010 at 10:56 AM, Anonymous Anonymous said…

    it worked for me, it took like two and a half hours to restore but it was worth it  

  • At November 6, 2010 at 12:14 PM, Anonymous Anonymous said…

    my ipod won't connect to my computer even though i bought like 3 new cables none of them work help. so i cant try any method to unlock my device  

  • At November 12, 2010 at 5:55 PM, Anonymous Anonymous said…

    My iPad was disabled by my teenagers trying to crack my password. I connected to iTunes and it looked like everything was fine. But when I touch any of the icons, all the icons flash once, but the app doesn't open. What now?  

  • At November 18, 2010 at 12:25 PM, Anonymous Anonymous said…

    @November 12, 2010 5:55 PM
    i think you should try restoring your ipad and then redownloading the apps.  

  • At December 2, 2010 at 10:08 AM, Anonymous Anonymous said…

    thank you, you rock  

  • At December 10, 2010 at 12:41 AM, Anonymous Anonymous said…

    my iphone got locked up too..
    tried all the method u guys suggested..

    i tried to reboot my iphone..

    Yes the connect to itunes thing came up, but after i connect to itunes it just restarted.. Nothing else happened..

    Helppppppppp T^T  

  • At December 11, 2010 at 6:14 PM, Anonymous Cassie ;) said…

    Thank you soo much!Unfortunatly, I'm going to have to add all my apps again.. :/ But thank you so much!! I don't think im going to have a "Passcode", anymore!  

  • At January 15, 2011 at 4:20 PM, Anonymous Anonymous said…

    I have forgotten my password to my IPod touch but cant reset it I had to connect mine at the Apple store but previously moved. I tried to reset it on my own computer but it did not work if someone can contact me by other e-mail on how to reset it that would be great! e-mail: momorocker18@yahoo.com

    Thanks.  

  • At January 20, 2011 at 4:40 AM, Anonymous Anonymous said…

    My Ipod is saying "iPod is disabled, connect to iTunes", but when I do connect it, nothing happens. My computer does not recognize the device nor does iTunes. I did the thing that Feb. 4th said to do, and I was able to get the USB to iTunes icon to show up on the iPod screen, but I still can't connect it. Any other suggestions? Also, I am not using the original computer that was used to sync the iPod.  

  • At January 22, 2011 at 6:35 AM, Anonymous Anonymous said…

    Hi,

    I have a disabled iPad with me and it states 'iPad is Disabled, please connect to iTunes'.
    I've connect it to iTunes and nothing comes up.

    1) I have tried Recovery Mode (holding Home Button and connect to Computer)
    2) DFU Mode (Connected to computer, hold both Sleep and Home for 10secs and release Sleep while holding Home).

    iTunes still won't detect.
    Do advise.
    Cheers.  

  • At January 29, 2011 at 12:47 AM, Blogger DJLUCK757 said…

    I AM HAVING THE SAME PROBLEM AS THE POST DIRECTLY ABOVE ME AND NO I CAN FIND SEEMS TO KNOW HOW TO FIX IT. I HAVE TRIED ALL IDEAS ON THIS PAGE MANY TIMES AND I HAVE A GOOD GRASP ON ELECTRONICS AND IT WILL NOT LET ME RESTORE OR ANYTHING. PLEASE HELP VERY IMPORTANT. ITS MY MOMS AND SHES REALLY UPSET THAT SHE CANT USE IT BECAUSE SHE JUST GOT IT AND HAD TO SAVE UP MONEY TO BUY IT FOR A LONG TIME, THANKS  

  • At January 31, 2011 at 12:18 PM, Anonymous Anonymous said…

    @DJLUCK757,

    I'm the anon above ya! Anws, I went to a buddy's shop and he says my charging port was fried. :(
    Sent for repairs though.  

  • At February 4, 2011 at 9:18 AM, Anonymous Anonymous said…

    Help, I'm having the same problem with the guys above, forgotten passcode but my problem is i cannot sync on the computer I initally used.

    I get as far as restoring and the computer verifying with apple. i then get a box stating the ipad could not be restored, 'this device isn't elegible for the requested build'.

    Can anyone help  

  • At February 6, 2011 at 4:22 PM, Anonymous Anonymous said…

    Im tryin to restore my ipod touch but when i click restore a popup screen comes up and says:the ipod software update server could not be contacted. It also says itunes update is unavailable because there is no connection to internet, but my internet is connected and working properly. What do I do?????? Somebody?????  

  • At February 7, 2011 at 1:32 PM, Anonymous Ger said…

    Feb 4, 2009 was the best post ever. Ipod was disabled - did exactly what you said and it fixed it. Restored the touch and resynced - did not lose anything. It resynced to the last sync which luckily was recent. Thanks again for the post!!  

  • At February 16, 2011 at 11:02 AM, Anonymous Anonymous said…

    February 4, 2009 is freakin' awesome! Worked for me after I tried and tried millions of other ways. So glad I found you February 4, 2009! Worked on the very first try.  

  • At March 5, 2011 at 9:35 PM, Anonymous Anonymous said…

    i really really need help!!!!! i'm facing the same problem as the person who posted on feb 6 2011, i tried restoring twice & after the whole downloading process is done it's saying that itunes update is unavailable because there is no internet connection , when my internet is working properly!!!!!! what should i do!!!  

  • At March 11, 2011 at 8:13 PM, Anonymous Anonymous said…

    I have an ipod touch 2nd generation and it says "iPod disabled connect to itunes but when i connect to itunes it says iTunes could not connect to the iPod""because it is locked with a passcode. You must enter your passcode on the iPod before it could be used with itunes." Can someone help plz?  

  • At March 14, 2011 at 10:14 PM, Anonymous Anonymous said…

    Restore it but everytings will be gone, just shutdown ur ipod touch then plug the 30pin to ur ipod then hold the home button (Dont Release), plug ur USB to ur PC or Mac until ur PC or Mac Detect ur iPod Touch Recovery Mode then click Restore...Done...Wait Wait Wait..complete.  

  • At March 14, 2011 at 10:25 PM, Anonymous Anonymous said…

    * after detect recovery then can release ur home button....  

  • At March 14, 2011 at 10:25 PM, Anonymous Anonymous said…

    * recovery mode  

  • At April 4, 2011 at 4:33 PM, Anonymous Anonymous said…

    @ guy who posted on feb 4th. I effing love you. You are a genius THANK YOUU  

  • At April 11, 2011 at 6:50 PM, Blogger amy said…

    my daughter disabled her ipod by changing the password then re-entering it the wrong way too many times. We have restored the device. Is there a way to put the songs and aps she has downloaded and paid for already back on her ipod? As far as I know she has not backed any of the files up on another computer. We have a wireless connetion and she just downloads from itunes that way!! Help! She has A LOT of $$$ invested in it. Just doesn't seem fair to lose it all because it got locked :(  

  • At April 15, 2011 at 10:05 PM, Anonymous Anonymous said…

    ANYONE WHO CAN FIX THIS I WILL WIRE $30 THROUGH PAYPAL SWEAR ON MY LIFE! Ok, so If your going to reply to my comment just call me "Abbey"
    My father found an iphone 3gs, there was no sim, (no way of contacting owner) but there is a passcode. So in short, he gave it to me, but I can't figure out how to get past the stupid passcode.
    I can't restore, it tells me the network has timed out, and I'm so utterly lost. I'm not very technological so if anyone can give me the instructions that are easy for me to follow, I will pay them the $30. You have my word, I want to use this iphone, and I will pay you the thirty dollars, and probably more because I will be so estatic. Please reply!  

  • At April 23, 2011 at 8:50 AM, Anonymous Anonymous said…

    If I had 10 wrong passcodes entered into my ipod, is there ant way to retore it? Or is it totally messed up?  

  • At April 23, 2011 at 10:46 PM, Anonymous Anonymous said…

    Sizznitt ive been trying to do this so many times ive held the menu button down while connecting cord but after ive tried to restore it, it would come on the same old screen saying "Ipod is disabled" and "connect to iTunes" And its really pissing me off really bad. SOMEONE HELP I got A $300 ipod touch 4g and it wont Work!!!!!!!!!!!!!  

  • At April 25, 2011 at 3:03 PM, Anonymous Amy said…

    Thank you poster Feb 4, 2009 , my i pod is fixed YAY !!  

  • At April 29, 2011 at 1:52 PM, Anonymous Anonymous said…

    Good work man. It works, but you have to power the iphone all the way off. Thanks!!  

  • At May 4, 2011 at 6:08 PM, Anonymous Anonymous said…

    OKay... I forgot my password and it says connect to itunes so i did and restored it and backed it up and now what i need to not have a passcode thing! i dont know how! Somebody please help me!!! plz im begging!!!!!!!  

  • At May 11, 2011 at 5:23 PM, Anonymous Anonymous said…

    okay, i have a question.
    i restored my iPod, and itunes cant connect to it without me entering a passcode.
    but my iPod is in restore mode! it makes NO SENSE!  

  • At May 12, 2011 at 4:37 AM, Anonymous Anonymous said…

    well hi i just bought an ipod touch from my friend and it was locked with a password buti tried to do what feb. 4 said and when itunes come up and ask to restore it it does and then a message comes up on itunes and says cannot connect to itune because johns ipod is locked witha password and on the summary on itunes everything just says n/a and on the ipod it says ipod is disabled connect to itunes but itunes says i need a password and it says that even when i restore plz plz help some  

  • At May 22, 2011 at 5:38 AM, Anonymous Anonymous said…

    I LOVE U 4TH FEB  

  • At June 2, 2011 at 8:33 PM, Anonymous Anonymous said…

    Awesome Feb 4th post, it worked for me too! Thanks :)  

  • At June 11, 2011 at 3:09 AM, Anonymous Anonymous said…

    uh your all dumb because feb 4ths comment didnt work. he probably just kept posting comments on here saying thanks and whatnot you suck. kill yourself  

  • At June 13, 2011 at 8:15 PM, Blogger travis said…

    Another way to do it is start to jailbreak with greenpoision and once you get to the step to jail break don't start jail break your iTunes will recognize the iPod and ask if you want to restore this will only work if your iPod IS OFF or in DFU mode it takes a while to restore but it works  

  • At July 3, 2011 at 10:27 PM, Anonymous Anonymous said…

    help..  

  • At July 3, 2011 at 10:39 PM, Anonymous Anonymous said…

    why it always say the network connection timed out in the end of downloading the software to restore,,, pla help  

  • At July 25, 2011 at 7:57 PM, Anonymous Anonymous said…

    Feb 4th comment worked again. Be sure to TURN OFF the iPod before you hold the button and plug it in. Keep it held and eventually it will ask you to restore it.  

  • At July 27, 2011 at 11:40 AM, Anonymous Anonymous said…

    feb 4th perfect on my itouch
    read some guy saying this dont work, yes it does.....
    well happy  

  • At July 28, 2011 at 8:13 AM, Anonymous Anonymous said…

    Everytime I try to use the restore option it says my network timed out. Any ideas for how to get it to work?  

  • At August 5, 2011 at 6:19 AM, Anonymous Anonymous said…

    At July 27, 2011 11:40 AM, Anonymous said… it obviously doesnt work for most fking people because it isnt working for mine, and etc. So thats a crock of sh*t.

    Basically did what it said, nothing, comes up locked with a passcode, passcode needs to be entered into ipod, try again or cancel. can't do neither it is updated because i did the same with my iphone no way am i paying 284 dollars jsut to get it fixed when the itouche's are less then that at retail stores. so apple suck fat one.  

  • At August 6, 2011 at 10:33 AM, Anonymous Anonymous said…

    hopefully someone can help...
    my iphone is disabled, i know how to restore it to factory settings but i want all my piks n contacts saved..
    can this be done?  

  • At August 8, 2011 at 4:39 PM, Anonymous Anonymous said…

    okay so my iPod Touch says its disables and to try again in 22,477,566 minutes. I'm going to need some help idc if i lose my music apps and pics i just need to restore the factory settings and its not letting me connect to my iTunes account because of my passcode, which i dont remember. :/ HELPP!!!  

  • At August 24, 2011 at 6:08 PM, Anonymous Anonymous said…

    i 2 hav d same problem..i bought a new iphone n now it says 2 connect 2 itune..itune is not installed on my iphone..wht should i do..  

  • At August 31, 2011 at 4:46 PM, Anonymous Anonymous said…

    For anyone having an issue getting your ipod into recovery mode (feb 4th post), I finally figured out an alternative way. Download RecBoot, it's a software that forces your idevice into recovery mode. No need to hold any buttons, itunes will recognize right away your device in recovery mode and you can restore it from there. I hope this helps!!  

  • At September 9, 2011 at 2:05 PM, Blogger raymond said…

    thanks it worked.  

  • At October 7, 2011 at 2:57 PM, Anonymous Anonymous said…

    i have a ipod touch it has a passcode but i do not have the original pc that was sync to it (got a upgrade :) ) i tried doing all of the above but when its restoring it says that it is locked and to put in the passcode  

  • At October 17, 2011 at 6:09 PM, Anonymous Anonymous said…

    i read this whole page I have disabled ipod touch and a new computer I turned it off got itunes running held down power and home button while plugging into itunes keep holding these buttons down usb screen came on ipod computer said detected new device in safe mode and itunes then said do you want to restore. hope this helps I wanted to flush this thing. Thanks so much for everyone who commented

    Frustrated in Roswell  

  • At October 20, 2011 at 11:14 AM, Anonymous Anonymous said…

    Hi my ipod touch is disabled but my problem is that my computer is fried is there any way to reset without computer or itunes?  

  • At October 20, 2011 at 6:29 PM, Anonymous Anonymous said…

    omg dude who posted on feb 4th saved my life :) So greatful!  

  • At November 5, 2011 at 3:29 PM, Blogger speeddemon21 said…

    I have this ipod that is diasabled and it needs to reconnect to itunes. I'm using a different computer and I need help on trying to restore it. HELP ME PLZ!!!  

  • At November 8, 2011 at 1:54 PM, Blogger Artemis said…

    i tried restore but itune shows "ipone software updating(2 hours)" , do i need connect my iphone with PC for two hours or connect it after download it? and if i connect after download, do i need to repeat restore process again?  

  • At November 19, 2011 at 10:35 PM, Anonymous Anonymous said…

    NONE OF THIS SHIT IS TRUE I TRIED IT AND DIDNT WORK... LOOK ELSE WHERE  

  • At November 23, 2011 at 4:32 AM, Anonymous Anonymous said…

    download,Ziphone software and it will help u restore or erase ur password  

  • At November 28, 2011 at 1:48 AM, Anonymous Anonymous said…

    hello guys!!
    i have tried what feb 4 did.
    but when it is done restoring it says (i tunes couldnt restore) unknown fail.

    can anyone help???  

  • At December 1, 2011 at 8:28 PM, Anonymous Anonymous said…

    Tried all of these things and big surprise NONE of them work!!  

  • At December 5, 2011 at 4:57 PM, Anonymous Anonymous said…

    Guys, my iPhone has reset itself. It was recently jailbroken and wasn't opening any of my applications. I accidentally removed Cydia and my springboard kept on crashing and going in safe mode. I recently disabled my iPhone by Purposely entering the incorrect password 10 times over. Now it is stuck on the same screen with the Apple logo and won't proceed further. I tried putting it into recovery mode but it doesn't seem to be working. It keep pooping up with a red battery and telling me to connect it to the power outlet (Laptop). HELP PLEASE! I don't know what to do and I keep getting error -3259 :(  

  • At December 6, 2011 at 12:30 PM, Anonymous Anonymous said…

    ok so like i bought an ipod touch off ebay and it was locked when i got it. so now like its locked and i dont have the computer it was first synced on. ive tried everything, and it doesnt work. i also dont have an itunes, i was planning on getting one when i got my ipod. soo yeah plz help me i will offer a cash reward for helP!!!!!!!! please. email me at mikekorzer@ymail.com  

  • At December 19, 2011 at 10:15 AM, Anonymous Anonymous said…

    February 4 helped me. Saved me another two hours of cursing. Thank you!  

  • At December 19, 2011 at 2:06 PM, Anonymous Anonymous said…

    someone i guess tried to get on to my iPod touch a lot of time and it says "iPod disabled please try again in 22,600,860 minutes. That's somewhere around 41 years!! someone please help me get back on without deleting all my stuff!!!  

  • At December 19, 2011 at 2:13 PM, Anonymous Anonymous said…

    someone i guess tried to get on my ipod touch a lot of times because when i pressed the on button it said "ipod disabled please try again in 22,600,860 minutes." That's about 41 years!!! please help me fix this problem without deleting all of my stuff saved on my ipod touch. Thanx  

  • At December 31, 2011 at 11:45 PM, Anonymous Anonymous said…

    Okay I have had my i pod for a few years. And then i got bored with my iphone and so i decided to get on my ipod so i got the password wrong a million times and not it says on the ipod: IPod disabled connect to itunes. then when i get on here and connect to i tunes itunes says:Itunes could not conect the ipod my ipod because it is locked with a passcode. You must enter the passcode on the ipod before it can be used with i tunes. and i cant enter the passcode on the ipod because it says ipod disabled connect to itunes!! please help!?!?!  

  • At January 3, 2012 at 6:48 PM, Anonymous Anonymous said…

    Um... iTunes wont even show my iPod under devices.. Soo could you please fix this to fix a fully disabled iPod touch 4g  

  • At January 4, 2012 at 5:19 PM, Blogger gmvresources said…

    Ok guys so the only problem with recovering is that you will lose ALL your FILES SO IF YOU DONT HAVE THEM BACKED UP I recommend not to do this, Hold down the HOME and POWER buttons at the same time until the screen goes black. Then, let go ONLY the POWER button and then on your screen it will pop up a message saying that you have prompted to restore your iPod/iPhone to its original settings.  

  • At January 4, 2012 at 5:19 PM, Blogger gmvresources said…

    Ok guys so the only problem with recovering is that you will lose ALL your FILES SO IF YOU DONT HAVE THEM BACKED UP I recommend not to do this, Hold down the HOME and POWER buttons at the same time until the screen goes black. Then, let go ONLY the POWER button and then on your screen it will pop up a message saying that you have prompted to restore your iPod/iPhone to its original settings.  

  • At January 6, 2012 at 7:44 PM, Anonymous Anonymous said…

    FEB 4th- you are friggin awesome!!!  

  • At January 12, 2012 at 6:29 AM, Anonymous Anonymous said…

    at least try DFU mode
    hold power for 2 seconds
    then start holding the home button without letting go of the power button for 10 secconds
    then let go of the power button only and itunes should detect it as an ipod that needs to be restored.
    make sure the device is plugged in while you do this

    if it doesnt work, your home/power button is broken. if the home button is

    hold it down to the side instead of middle  

  • At January 14, 2012 at 12:56 PM, Anonymous Anonymous said…

    Feb 4th, thank you! Had to perform a couple of passes at this though. First time, iTunes wanted to perform an OS update after which the iPod came back to passcode locked status again. So re-tried the same process a second time and this time the restore occurred and I got my iPod back. Thanks !  

  • At January 16, 2012 at 10:12 PM, Anonymous Anonymous said…

    Could anyone confirm how long does 'Loading Device' remain in the process of restoring an iPod touch that run ios 5.0.1 ?  

  • At January 26, 2012 at 8:15 PM, Anonymous Anonymous said…

    Someone help!!! So a friend put a passcode on my iPod touch 4th gen and then forgot what it was. Now I can't unlock the it cause I don't have the same computer (it crashed). I've tried holding the home button while plugging it in, which looked like it worked but then it stopped and said put password in. Also tried holding the power button and home button for dcm (or whatever its called) and started but stopped too. What do I do? Or am I doing something wrong?  

  • At February 11, 2012 at 3:38 PM, Anonymous Anonymous said…

    mine wont recongize how do you fix it my ipod is still disabled  

  • At February 15, 2012 at 8:17 AM, Anonymous Anonymous said…

    I Have the same problem on my iPad.. do i just do the same thing?  

  • At February 19, 2012 at 2:17 PM, Anonymous Anonymous said…

    Thanks whoever posted this it really helped :D

    At February 4, 2009 12:20 PM,  Anonymous said…

    ok people i`ve sussed it, turn your touch off and disconnect lead from pc/laptop, then when you go to reconnect the cable keep your finger on the button at the bottom and connect this will then ask you if you want to restore your ipod touch, hope this helps    

  • At February 20, 2012 at 7:48 PM, Anonymous kayla said…

    if you restore it does that mean you lose everything on there like pictures and music ?!  

  • At February 23, 2012 at 8:40 AM, Anonymous Anonymous said…

    Thank you Feb. 4th. Great way to restore the ipod touch.  

  • At February 23, 2012 at 8:41 AM, Anonymous Anonymous said…

    Kayla- unless you backed up your photos and videos you will lose them.  

  • At February 25, 2012 at 3:01 PM, Anonymous Anonymous said…

    I have my ipad in recovery mode but when i hit restore on itunes it says that my itunes is not connected to the internet but I have already checked and it is. Someone please help  

  • At February 28, 2012 at 10:44 PM, Anonymous Anonymous said…

    comment from feb 4 guy stillhelped in feb of 2012 bby  

  • At March 2, 2012 at 3:56 PM, Anonymous Anonymous said…

    Okay, here's some steps to restore your iPod.

    1.hold the top button until you see a power off slide.
    2. Slide it and the power will turn off.
    3. hold the bottom button and connect your iPod to the computer.
    4. Go to iTunes and it gives you the option to restore your iPod, restore it and you're done.

    Hope this helps.  

  • At March 5, 2012 at 9:50 PM, Anonymous Anonymous said…

    ok, i have tried this many times

    plug your connector cord into your computer, and open itunes, DO NOT PLUG IN IPOD/PHONE, turn off your device, hold down the home button, keep holding the home button while you plug the cord into it DO NOT LET GO, turn it on, and keep holding the power button until it comes up with a screen saying connected to itunes, then, restore your ipod works almost everytime :)  

  • At March 5, 2012 at 9:52 PM, Anonymous Anonymous said…

    I,and my daughter (who forgot her damn Passcode) thank you...  

  • At March 7, 2012 at 2:10 PM, Anonymous Anonymous said…

    my boyfriend was playing around with my iphone today, and he couldn't get the passcode, so he told me to change it to something he would know so he could try to get it..so i did, but as i was typing the passcode i typed it too fast and misspelled it somehow, i don't know what i typed in, and this was my dads old iphone, and we currently don't have the same computer we used to sync it with. So i was wondering if there was any other possible way to do this, since i can't do the option with the itunes restore.  

  • At March 9, 2012 at 4:54 PM, Anonymous Anonymous said…

    Ok I bought a ipod touch from somebody but its has a pasdword and I have no computer to hook it up too so what do I do. Im so confused.  

  • At March 18, 2012 at 9:53 AM, Anonymous Anonymous said…

    use feb 4 post it works who ever they are is amazing!

    At February 4, 2009 12:20 PM, Anonymous said…

    ok people i`ve sussed it, turn your touch off and disconnect lead from pc/laptop, then when you go to reconnect the cable keep your finger on the button at the bottom and connect this will then ask you if you want to restore your ipod touch, hope this helps  

  • At March 19, 2012 at 8:23 AM, Anonymous Anonymous said…

    Feb 4th, thank you so much! It worked!!  

  • At March 30, 2012 at 8:20 AM, Anonymous Anonymous said…

    read feb 4 2009 it works great unplug ur ipod turn it off then hold ur bottom button n plug it in wile its still pressed n itll pop up restore for u  

  • At March 30, 2012 at 11:10 PM, Anonymous Anonymous said…

    uhh for the 4th of feb post, do you have to wait for the download on itunes to finish? because everytime i did it before i read your post something would always cause the dowload to stop and i've done it 3 times.  

  • At April 1, 2012 at 8:29 PM, Anonymous Anonymous said…

    I was mad because it would not work for me but u dont take cord out of the laptop, well i didn't, i had to remove the big part our of the ipod then plug the big part back into the bottom of ipod hold button then it will have an arrow pointing up saying connect to itunes then will say you have to restore and gives you option to restore.. Thank you whoever figured this out saved me a big headache.  

  • At April 2, 2012 at 3:49 PM, Anonymous Anonymous said…

    Mine says iPod is disabled
    try again in 22, 139, 754 minutes...it doesn't show up under devices, so I can't reset it.  

  • At April 4, 2012 at 12:08 PM, Anonymous Anonymous said…

    My IPOD's touch screen doesn't work and I can't turn it off to do the 2/4 magic trick. It is also passcoded and since the touch screen ain't working, I can't open ITUNES w/o the PC. Any suggestions?  

  • At April 5, 2012 at 7:39 PM, Anonymous Anonymous said…

    i know all you people must be so frustrated who say its not working. the trick is NOT to turn the ipod back on.

    when youre going to plug in the cable make sure it is off. and DO NOT turn back on. just hold down the bottom button while the ipod is still off and plug in. there will be a pop up box that will ask you if you want to restore your ipod.

    and btw make sure itunes is open too.  

  • At April 17, 2012 at 12:56 PM, Anonymous Anonymous said…

    How do you do it without deleteing everything from your ipod/iphone?!!?!?!?!?!?  

  • At April 19, 2012 at 1:09 PM, Anonymous Anonymous said…

    my ipod's touch is not working it s say ipod is disabled connect to itunes i want it to repair please someone help meeeeeeeeeeeeee  

  • At April 23, 2012 at 9:25 AM, Anonymous Anonymous said…

    Feb 4, 2011 is still a genious! Totally worked. THX  

  • At May 7, 2012 at 12:19 PM, Anonymous Anonymous said…

    my sons ipod says "ipod is disabled connect to itunes". help! i cannot get it to do anything!  

  • At May 7, 2012 at 12:26 PM, Anonymous Anonymous said…

    i tryed the feb.4 and all it shows is the itunes music note and a usb cable.  

  • At July 14, 2012 at 8:33 AM, Anonymous Anonymous said…

    its supposed to do tat  

  • At July 11, 2014 at 12:16 AM, Anonymous Lenovo Yoga Tablet 10 said…

    nice post, thanks for sharing.  

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