How iTunes Match works

iTunes determines which songs in your collection are available in the iTunes Store. The match is a three step process involving analyzing your library, matching songs, and uploading non-matched songs. It does this for your whole library. One drawback here is that you cannot choose to exclude songs. If you don't want songs to be included you will have to take them out of your library.

iTunes Match: Matched Songs

Any music with a match is automatically added to iCloud for you to listen to anytime, on any device. Chances are that all of your songs are already there on the iCloud since there are more than 20 million songs in the iTunes Store. And for the few songs that aren't, iTunes has to upload only what it can't match which is much faster than starting from scratch.

Once your music is in iCloud, you can stream and store it to any of your devices. Matched songs from the iClloud  are downloaded at 256-Kbps AAC DRM-free quality. The cool thing here is that this applies even if your original copy was of lower quality. Even better is that you can get the higher quality song to be replaced in your library.

What you need to do is to remove it from your local library. After delete since the song entry stays in iTunes a little cloud now shows up in a newly added column that shows you that you have a song that is in the cloud but not in your library. You can click on the cloud and it will download it to your local library, where again it is now permanently yours at the higher bit rate.

iTunes Match: Unmatched Songs

The songs that are not match by iTunes Match are copied in their current format and bit rate up to 320K. Songs encoded as MP3 or AAC will be uploaded as is. These songs will be made available for download in the same format it was uploaded in. Songs encoded in ALAC, WAV, or AIFF will be transcoded to a separate temporary AAC 256 kbps file locally, prior to uploading to iCloud. The original files will remain untouched. Song files over 200 MB will not be uploaded to iCloud.

Songs containing DRM (Digital Rights Management) will not be matched or uploaded to iCloud unless your computer is authorized for playback of that content. Songs purchased outside of the United States iTunes Store containing DRM will not be matched or uploaded to iCloud. Songs encoded as AAC or MP3 with a bitrate lower than 96 kbps will not be matched or uploaded to iCloud.

Other iTunes Match Features

• iTunes Match uses your songs meta-data. If you have made lots of custom edits to your song files, iTunes copies exactly that to the cloud. Even if you replace your songs with the upgraded versions iTunes Match retains the previous meta-data that you created.
• iTunes runs match on any new material that is added. i.e. when you rip a new album it is matched or copied to the cloud depending on how the match worked. Also, when you change meta-data, it immediately moves that meta-data to the cloud.

How to subscribe to iTunes Match

iTunes Match is a $24.99 per year service providing full access to all your music up to 25,000 tracks from any of the devices. Your subscription will automatically renew at the end of your subscription. iTunes Store purchases made with the same Apple ID being used for iTunes Match do not count towards the 25,000 song limit.

1. Launch iTunes 10.5.1 or later on your computer. You cannot subscribe to iTunes Match from an iOS device.
2. Choose Store > Turn On iTunes Match.
3. From the main screen, click "Subscribe for $24.99."
4. If you already have an existing Apple ID that you use for iTunes Store ourchases, sign in with that Apple ID and click Subscribe.
5. Once you agree to the iTunes Match Terms and Conditions, iTunes will automatically scan your iTunes library for matches.
6. A status indicator will allow you to track progress. You may also manually pause and resume iTunes at any time by clicking the Stop or Start button.
7. Once iTunes has completed scanning, matching, and uploading any unmatched songs, click Done.

iTunes Match: How to add a computer or iOS device

Adding computer to iTunes Match

1. Download an install iTunes 10.5.1 or later on the computer you intend to add iTunes Match. Follow the link to the latest version of iTunes here.
2. Sign in with the Apple ID you want to use with iTunes Match. 
3. Choose Store > Turn On iTunes Match.
4. Click "iTunes Match" on the left side of iTunes.
5. Click the Add This Computer button.
6. When prompted, enter your Apple ID password.
   
    
   
   
7. iTunes will automatically begin scanning your computer's library for matches.
8. A status indicator will allow you to track progress. You may also manually pause and resume the process at anytime by clicking the Stop or Start button.
9. Once iTunes has completed matching and uploading your iTunes library, your music in iCloud will be integrated into your local music library. A download button will appear to the right of content that you have in iCloud that doesn't already exist on your computer.

Adding iOS device to iTunes Match

1. On your iOS device with iOS 5.0.1 or later, go to Settings > Music. Follow the link the latest iOS software here.
2. Tap the iTunes Match switch to On. 
   
   
   
   
3. Open the Music Player app on your device to access your music in iCloud
4. Your music in iCloud will be integrated into your local music library. A download button with cloud icon will appear to the right of content that you have in iCloud that doesn't already exist on your device.

iTunes Match Setup Tips:

• Syncing music with iTunes will be disabled while iTunes Match is enabled on your iOS device.
• When enabling iTunes Match on your iOS device, the music library on your iOS device will be deleted and then replaced with your music in iCloud.
• By default, downloading over a cellular network is disabled. To download using cellular data, you must manually enable downloads using cellular data.

iTunes Match: How to delete songs from iCloud

1. Open iTunes 10.5.1 or later on your computer that has iTunes Match enabled 
2. Click Music on the left side of iTunes.
3. Select the item you would like to delete. Right-click the item and then choose Delete.
4. You will be asked to confirm the delete.
5. If the item you want to delete exists in iTunes on your computer as well as in iCloud, click the checkbox to also delete the item from iCloud.
   

iTunes Match: iCloud delete tips:

• When deleting an item from iCloud, the deleted item will also be deleted from any iPod, iPhone, or iPad enabled for iTunes Match which syncs with your iTunes library.
• Deleting from iCloud can only be done from a computer that is enabled for iTunes Match. When you delete an item from iCloud, the item cannot be recovered.

This feature is made possible by 2 new cameras introduced on the iPod Touch 4G. One on the front, which focuses on you. And one on the back, which focuses on what's in front of you. Note that FaceTime lets you switch between them at any time during a video call.

How to do FaceTime call on iPod Touch 4G

1. All you need to get started is an Apple ID and an email account. You can choose an email account you already have or, if you prefer, set up a new one.
2. Make sure your iPod Touch 4G is connected over a Wi-Fi connection which is the mode of communication for the FaceTime Video. (If you want more info on iPod Touch Wi-Fi settings visit How to connect and manage iPod Touch Wi-Fi).
3. Making the actual FaceTime video call is as simple as it gets:
   1. Just tap the FaceTime app.
   2. Find the person you want to call.
      • When calling someone using an iPhone 4 or later: Try the phone number of the person you are calling first. If the person has registered an email with FaceTime, you can use that as well.
      • When calling someone using an iPad 2, iPod touch, or FaceTime for Mac: Use the email address designated for FaceTime of the person you are calling.

      NOTE: On iPad 2, iPod touch, and FaceTime for Mac, you need to add a person as a contact using the FaceTime or Contacts app before you can call them.

   3. An invitation pops up on their iPod touch or iPhone 4 screen asking if they want to join.
   4. When they accept, FaceTime begins.
4. Receiving a FaceTime Video Call:
   1. If somebody wants to start a video call with you, you'll receive an invitation - along with a vibrating alert - on your iPod touch asking you to join.
   2. Simply tap Accept, and the video call begins.

Troubleshooting FaceTime problem

If FaceTime call is not working then first try making a FaceTime call to Apple's FaceTime testing number at 1-888-FACETIME (1-888-322-3846). By doing this you can find out if the problem is with receiving calls or making the calls.

Issue 1: Unable to activate or make FaceTime calls

Try turning FaceTime off and on again using the following:

• iOS: Settings > Phone
• FaceTime for Mac: FaceTime > Preferences

Issue 2: Can't place a FaceTime call to a particular contact
Try the following:

• Verify that you have the correct phone number or email address.

• Use the correct method of contacting the person. If you are calling:
  • An iPhone 4 user: Use the phone number
  • An iPad 2, iPod touch, or FaceTime for Mac user: Use the email address

Also check the following:

• Check that each person has an active Wi-Fi connection.
  • If you are using router, firewall, or security software that restricts Internet access, verify that port forwarding is enabled. Make sure that the router supports UPNP and that the Universal Plug-and-Play (UPNP) feature is not turned OFF.
• Verify that the date and time are set correctly on your iOS device or Mac.
• The Apple ID you are using to register FaceTime on iPad 2, iPod touch, or FaceTime for Mac must be an email address.
• If your Apple ID is not an email address, you can change it on appleid.apple.com. This article provides instructions on how to change the Apple ID.

Pairing Bluetooth headphones or car kit with iPod touch

1. You need to first make the bluetooth stereo headphone discoverable by other devices. To do this just follow the instructions that came with the headphones to make them discoverable.
2. Then on your iPod Touch go to Settings, choose General > Bluetooth and turn Bluetooth ON.
   
   
3. Select the headphones from the list of Devices that is displayed and, if prompted, enter the passkey or PIN number. See the instructions about the passkey or PIN that came with your headphones.

After these steps of pairing the headphones with iPod touch, the headphone product name and a Bluetooth audio icon appear on the iPod touch status bar at the top of the screen when you are viewing audio or video playback controls. Tap to switch to a different audio output, such as the internal speaker.

The Bluetooth icon appears blue or white, if the bluetooth is on and a device is connected to iPod touch. Note that the color depends on the current color of the status bar. If the Bluetooth icon is gray in color it means that Bluetooth is on but no device is connected. If you’ve paired a device with iPod touch, it may be out of range or turned off. if there is no Bluetooth icon it means that the bluetooth is turned OFF.

Un-pairing or removing a Bluetooth headphones or car kit from iPod touch

If you’ve paired iPod touch with one Bluetooth device and want to use another device instead, you must unpair the first device.

1. In Settings, choose General > Bluetooth and turn Bluetooth ON.
2. Choose the device and tap "Forget this Device".
   
   

iPod Touch Bluetooth Problems and issues

Unable to find nearby Bluetooth devices

1. If a pairing record already exists, the device does not appear as discoverable. Try to connect the device using that pairing record, or delete the record and pair again.
2. Ensure that the firmware or software on the Bluetooth device is up to date.
3. Ensure that the Bluetooth device is charged or connected to power.
4. Verify that the Bluetooth device is using a profile that works with the iPhone or iPod touch, such as Headset, Handsfree, or A2DP.
5. Turn off both the iPhone or iPod touch and the Bluetooth device, then turn both devices on again.
6. If the issue persists, test Bluetooth with another device or consult the manufacturer's documentation.

Unable to pair with Bluetooth device

1. Ensure that the Bluetooth device is in range. Most devices have a range of approximately 30 feet.
2. If a pairing record already exists with the Bluetooth device, the device will not show up as discoverable. Try connecting the device using that pairing record, or delete the record and try to pair again.
3. Ensure that the firmware or software on the Bluetooth device is up to date.
4. Verify the PIN for the device. You may need to refer to your manufacturer's documentation for this.
5. Ensure that the Bluetooth device is charged or connected to power.
6. Turn off both the iPhone or iPod touch and the Bluetooth device, then turn both devices on again.
7. If the issue persists, test Bluetooth with another device or consult the manufacturer's documentation.

Cannot connect to a paired Bluetooth device

1. Ensure that the Bluetooth device is in range. Most devices have a range of approximately 30 feet.
2. Delete the pairing record and pair again.
3. Ensure that the firmware or software on the Bluetooth device is up to date.
4. Ensure that the Bluetooth device is charged or connected to power.
5. Turn off both the iPhone or iPod touch and the Bluetooth device, then turn both devices on again.
6. If the issue persists, test Bluetooth with another device or consult the manufacturer's documentation.

You can also choose to print out a gift certificate to mail or give in person. You can also just spread the word instead by using the Tell a Friend option also available via the down triangle, and it lets you send an email from within iTunes by entering text and your friends' email addresses. Or you can use Copy Link and then paste it into a mail message.

Edit On-The-Go playlists

To edit the playlist, tap Playlists, tap On-The-Go, tap Edit, then do one of the following:

• To move a song higher or lower in the list, drag the rearrange icon next to the song.

• To delete a song from the playlist, tap the red minus sign icon next to a song, then tap Delete. Deleting a song from the on-the-go playlist doesn't delete it from iPhone.

• To clear the entire playlist, tap Clear Playlist.

• To add more songs, tap the plus sign icon.

Sync On-The-Go playlists to iTunes

If you sync your iPod automatically, iTunes will copy the On-The-Go playlist, naming it On-The-Go 1, On-The-Go 2, and so on. The playlist on the iPod Touch itself is deleted. To put a playlist back on iPod Touch, select iPod Touch in the iTunes sidebar, click the Music tab, and set the playlist to sync. However, if the iPod is set to sync manually, then iTunes won't copy the playlists. If you want to save them, you'll have to recreate them on iTunes.

On-The-Go playlists are a great way to set up a soundtrack for a day's listening without using iTunes.

The first thing before transferring your iPod or iPhone contents to the computer is to authorize your computer. This needs to be done even before connecting your iPod or iPhone to the computer.

1. Open iTunes and from the Store menu chose "Authorize Computer".
2. A dialog box will appear in which the Apple ID button is select by default. If you have an AOL account select AOL.
3. Enter your Apple ID or AOL screen name and password, then click the Authorize button.

NOTE: If you purchased from the iTunes Store using multiple accounts then you will need to authorize the computer for each one.

Now foolow these steps to transfer iTunes Store purchases from your iPod or iPhone to a computer:

1. First connect your iPod or iPhone to the computer.
2. If your iPod is synced with another iTunes library, the following dialog may appear.
   
   
   
3. Click the Transfer Purchases button. iTunes will begin copying any purchases made with any account that the computer is authorized for.
4. If you are not prompted by the dialog above, it could be that the option "Do not ask me again" was previously selected. Then you can do one of the following:
• After connecting your iPod or iPhone to the computer and its icon appears in iTunes, you can choose Transfer Purchases from iPod from the File menu.
  
  
  
  OR
  
• You can right-click (Windows or Mac) or Control-click (Mac only) your iPod in the iTunes Source list, then choose Transfer Purchases from the shortcut menu that appears.
  
  

Note that these steps will only help you restore content that you purchased from the iTunes store. Any items imported from audio CDs or acquired from other sources will not copy from your iPod or iPhone to the iTunes library.

Dear Customer,

Recently, we uncovered an issue which was causing iTunes to unexpectedly quit when synced with an iPod or an iPhone. This issue impacted a small number of users, and we have identified your account as potentially being affected.

If you have experienced this issue, please follow these steps in order to sync your iPod or iPhone with iTunes:
1. Launch iTunes
2. Select "Deauthorize Computer" from the Store menu
3. Enter your iTunes Store Account ID and Password, then click the Deauthorize button
4. Next, choose "Authorize Computer" from the Store menu
5. Enter your iTunes Store Account ID and Password, then click the Authorize button

Once you have successfully deauthorized and reauthorized your computer, you should be able to sync your iPod or iPhone to iTunes.

I sincerely apologize for any inconvenience that you may have experienced as a result of this issue.

Thank you for being an iTunes Store customer.
iTunes Store Team

Temperature Matters

Turn off Wi-Fi

Switch Off Backlight and Equalizer (EQ)

Minimize use of third-party applications

Fetch new data less frequently

Turn off push mail

Minimize Fast Forward

Use Compressed Songs

How does the iPod Touch connect to the WiFi

1. If you had previously connected, your iPod Touch automatically connects to the last WiFi network you used.
2. If this is the first time you are connecting or if the previously used WiFi networks are not available, the iPod touch will scan for WiFi networks and show a list of networks in the range. Tap a network to join or connect to it. If the network shows a lock icon next to it then you need to provide a password to connect.
3. If the WiFi network is configured not to broadcast or be displayed to the public an option to manually enter your WiFi network name/SSID is shown. If necessary, enter the password to join.

When iPod touch is connected to a WiFi network, the WiFi icon in the status bar at the top of the screen shows connection strength. The more bars you see, the stronger the connection.

How to change the iPod Touch Wi-Fi settings

To Turn iPod Touch WiFi ON or OFF

Set iPod touch to ask if you want to join a new WiFi network

Join a WiFi network manually

Make iPod touch forget a WiFi network

Connect to a closed WiFi network or a network that isn't shown

iPod Touch WiFi Troubleshooting Tips

Issues:

• iPod Touch shows no WiFi address (Tap Settings > General > About and scroll down to WiFi Address.
• iPod touch appears to be connected to a WiFi network but cannot use Wi-Fi for checking email and surfing the Internet.
• iPod Touch WiFi icon is showing as grayed out.
• When you tap Settings > WiFi and then you see no network entries.

Fixes for iPod Touch WiFi issues:

First you need to back up your data by syncing your iPod touch to iTunes. It is very important you do this before proceeding with the fixes below.

Fix 1:
On the iPod Touch go to Settings > General > Reset and then select Reset Network Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. If there is a WiFi address listed then you issue is resolved. Else try Fix 2 below.

Fix 2:
On the iPod Touch go to Settings > General > Reset and then select Erase All Content and Settings.  Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address.  If there is a WiFi address listed then you issue is resolved. Else try Fix 3 below.

Fix 3:
If the above fixes don't work then the only thing left is to restore the iPod touch software using iTunes which will erase all data on the device. So before restoring make sure you back up your data by syncing with iTunes.

After the restore is complete, you can resync with iTunes to load the data back to your iPod Touch. Now see if your device shows a WiFi address (tap Settings > General > About and scroll down to WiFi Address). If none of the above settings and fixes work ,then you might want to consider getting your iPod touch repaired by Apple.

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Restoring your iPhone or iPod touch

1. Make sure you have the latest version of iTunes installed and running before attempting to update.
2. Connect your iPhone or iPod touch to your computer.
3. Select your iPhone or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your iPhone or iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
7. Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your phone).
8. Once the restore process has completed the iPhone or iPod touch restarts and displays the Apple logo while starting up. NOTE:For the iPhone only, after a restore, the iPhone displays the "Connect to Activate" screen. During this period you must continue to keep your device connected to complete activation and make sure you are connected to the internet.
9. The final step is to restore your iPhone or iPod touch from a previous backup. So on the setup screen select the back up you want for your iPhone or iPod touch and select the Continue button in order to complete your device's restoration.